SHIPPING POLICY
Please be aware that all orders are processed within 3 business days (NOT including weekends, sales or holidays).
- Orders ship within 3-5 business days after purchase.
- Please note that ordering a PRE-ORDER item will result in shipping delays as the item will be available to ship at a later date.
- All orders placed on Friday after 12PM EST will begin processing on the following Monday.
- Orders placed with standard shipping can arrive between 1-7 days after shipping. Length of time will vary depending on your zip code.
You will receive an email confirmation containing your tracking number when your order has shipped. If you do not receive your tracking information within 72 hours of purchasing, please send an email to support@moraloue.com.
If your order has been shipped and you are experiencing a delay in receiving your order please contact USPS for further information. Unfortunately, we cannot guarantee that your packages will arrive on the listed date once the package is in the possession of USPS. It is the responsibility of USPS to ensure that your package is delivered at the listed delivery date. If your order is not delivered on the date you were expecting to receive it, you can learn more about how to handle this matter by clicking here.
Moraloue LLC is NOT responsible for any delays in delivery caused by lost or stolen and unclaimed packages or incorrect shipping addresses (the shipping address the customer enters at the time of the purchase is the address we will ship the package to). Please ensure that your shipping information is correct to avoid a delay in your order's delivery date.
Moraloue LLC is NOT responsible for lost or stolen packages. All domestic shipping has $50.00 insurance Through USPS